Privacy Policy

1. Introduction

Welcome to Copped (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Copped (the “App”). Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account, we may collect the following information:

• Phone number (used for authentication via OTP)
• User preferences (shoe size, favorite brands, notification settings)
• Subscription and purchase history (managed by RevenueCat)

Automatically Collected Information

• Device type and operating system version
• App usage analytics and crash reports (via Sentry)
• Push notification tokens (for delivering alerts)

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Send you sneaker release alerts and notifications you have opted into
• Process and manage your subscription
• Improve the App's performance and user experience
• Diagnose technical issues and fix bugs
• Communicate important updates about the App

4. Third-Party Services

We use the following third-party services that may collect information:

• Supabase — Authentication and database services
• RevenueCat — Subscription and payment processing
• Apple App Store — Payment processing for subscriptions
• Sentry — Error tracking and crash reporting
• Expo — Push notification delivery

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their respective policies.

5. Data Storage and Security

Your data is stored securely using Supabase's cloud infrastructure with row-level security policies. We implement industry-standard security measures to protect your personal information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of push notifications at any time via device settings
• Withdraw consent for data processing (which may limit App functionality)

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: support@copped.app